Failed to attend appointments

Due to high volume of failed appointments we have had to review our practice policy. If you fail your first appointment at the practice we will not see you again. If you have a fail history of one or more appointments we reserve the right to not see you again at the practice. Failed appointments result in less emergency time being available when you are in pain. Please be vigilant and attend your appointments.

Cancelling appointments
We now require 48 hrs notice for cancelling appointments, if you late cancel on one or more occasions we may not see you at the practice again. Of course we will always be sympathetic towards you if this is due to illness but a history of cancelling on the day or not within 48 hrs may affect your status at the practice.

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